Legal

Privacy Policy

This policy explains how JalanDeals handles information you provide.

01Information we collect

We may collect information you provide via forms — such as your name, email address, company and message — and technical information such as browser type and pages visited.

02Contact forms

Information submitted through contact forms is used to respond to your enquiry and may be stored in our customer relationship management (CRM) system.

03Newsletter subscriptions

When you subscribe to our newsletter, we use your email address (and first name if provided) to send you travel offers, destination ideas and tips. You can unsubscribe at any time.

04Cookies

We use cookies for website functionality, analytics and affiliate tracking. See our Cookie Policy for details.

05Analytics

We may use analytics tools to understand how the website is used and to improve it.

06Affiliate link tracking

When you click affiliate links, the destination provider may use tracking to attribute the referral. This is governed by the provider's own privacy policy.

07Advertising technology

Where applicable, we may use advertising technology to show relevant offers. Such technology follows its own data practices.

08CRM use

Contact and enquiry data may be managed in our CRM to provide follow-up and improve our service.

09Email communications

We may send transactional emails in response to enquiries and marketing emails to subscribers. You can opt out of marketing emails at any time.

10Third-party services

We rely on third-party services for analytics, email and CRM. These services process data under their own privacy policies.

11External websites

JalanDeals links to external provider websites. We are not responsible for the privacy practices of those websites.

12Data retention

We retain personal information for as long as necessary to fulfil the purposes described here and as required by law.

13Data security

We take reasonable measures to protect your information, but no method of transmission over the internet is fully secure.

14User rights

Depending on your location, you may have rights to access, correct or delete your personal information. Contact us to exercise these rights.

15Policy changes

We may update this policy from time to time. Changes will be posted on this page.

16Contact information

For privacy questions, contact info@jalandeals.com.

Questions? Contact us at info@jalandeals.com.